Shipping & Returns

We understand that buying online can be tricky – please read our returns/exchanges information carefully and forward any questions to contact@bornetoo.com.au prior to purchase.

 

FREE SHIPPING FOR AUSTRALIAN ORDERS OVER $100!

Returns – change of mind

For all returns,  please email contact@bornetoo.com.au

We will happily exchange or issue a store credit, excluding shipping, for change of mind provided:

  • The item is returned within 10 business days of delivery
  • The item is in original saleable condition, unworn and unwashed with tags attached
  • Proof of purchase and returns form attached

Borne Too reserves the right to refuse exchange items should these criteria not be met

Please allow up to 10 business days for exchange of items.

Cost of return shipping is considered the responsibility of the customer.

Returns – Faulty/damaged items

We offer a refund or replacement (as available) for any faulty or damaged items.  If you wish to return a faulty item please notify us at contact@bornetoo.com.au within 10 business days of receiving your goods.

Please allow up to 10 business days for refunds or exchange of items.

Returns shipping

Returns shipping address:

Borne Too Clothing

PO BOX 45

Innaloo WA 6918

 

Please note:  We strongly recommend using traceable postage such as parcel tracking when returning your item as we take no responsibility for lost or untraceable returns.

Return Shipping costs associated with exchanges/refunds are considered solely the responsibility of the customer

All refunds are credited to the original card or method of purchase.  Please note that refunds are dependent on financial organisations and may vary in the time they take to complete.

Shipping provider

All items sent within Australia are shipped using Australia Post parcels with tracking.

Borne Too accepts no responsibility for lost or delayed items as a result of Australia Post.

Liability

Borne Too reserves the right to cancel orders at any time.  Every attempt to provide sufficient notice to customers will be upheld, however; is not guaranteed in every circumstance.  Full refund including shipping will be processed and returned via Paypal should such incidents occur.